Contact Us
Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or just want to flag a payout issue you ran into with a book we cover? We read every message that comes in, and this page explains the best way to reach us and what we can (and can't) help with.
How to reach the Copenhagen Islands team
The quickest way to contact us is by email at [email protected]. We try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as possible — the sportsbook name, the date of your experience, and any screenshots you're able to share — so we can look into it properly.
What we can help with
- Corrections to bonus terms, odds information, or anything else in our reviews of offshore sportsbooks that may be out of date
- Feedback on your own experience with a book listed on this site, including deposits, withdrawals, or customer support
- General questions about how we rank and compare offshore sportsbooks that accept US players
- Suggestions for sportsbooks or topics you'd like us to cover
- Reports of broken links, factual errors, or anything else that doesn't look right on the site
What we can't do
We're an independent review and comparison site, not a sportsbook, a bank, or a customer support desk for any of the operators we cover. That means a few things are outside what we can help with:
- We can't process deposits, withdrawals, or account verification on your behalf — those requests go directly to the sportsbook you're playing with
- We can't guarantee a payout, resolve a dispute, or intervene in an account issue, since offshore sportsbooks sit outside US state regulation and we have no authority over how they handle individual accounts
- We can't give tax or legal advice about betting with an offshore sportsbook from your state — for that, speak to a qualified professional, since the rules vary and can change
- We don't offer betting picks or predictions, and we won't tell you a bet is a sure thing — no outcome in sports betting is guaranteed
If you're having trouble with a sportsbook
If you've deposited with an operator listed on this site and are waiting on a withdrawal, or you're unsure about verification requirements, your first step should always be that sportsbook's own support team — most run live chat or email support directly. It's worth remembering that offshore sportsbooks are licensed outside the US, typically in jurisdictions like Curaçao, Panama, or Costa Rica, and are not regulated by any US state. That means the dispute resolution, fund segregation, and consumer protections you'd get from a state-regulated operator generally don't apply here. We do factor payout reliability and reputation into our editorial ratings for sites like Lucky Rebel, Bovada, and BetOnline, but we can't act as an intermediary in an individual dispute.
Before you sign up anywhere
If you're weighing up which offshore sportsbook fits you, our About Us page explains how we approach reviews and rankings, and our Terms and Conditions page covers the legal basics of using this site. If betting is starting to feel less like entertainment and more like a problem — whether that's chasing losses, betting money you can't afford, or feeling like you can't stop — our Responsible Gambling page has tools and support options, including the National Problem Gambling Helpline at 1-800-GAMBLER.
A quick reminder
Everything on Best Offshore Sportsbooks is intended for adults aged 21 and over. Offshore sportsbooks are not licensed or regulated by any US state, and using one means you fall outside the player protections that come with a regulated operator. Always check your own state's laws before depositing anywhere, and never bet more than you're prepared to lose.